Data protection
We are pleased that you visit our website and thank you for your interest!
Protecting your privacy when using our website is very important to us, so please be aware of the information below about how to handle your data:
1) Information about the collection of personal data and contact details of the person responsible
1.1 We are pleased that you visit our website and thank you for your interest. Below we inform you about the handling of your personal data when using our website. Personal data is all data that personally identifies you.
1.2 Responsible for the data processing on this website within the meaning of the General Data Protection Regulation (GDPR / DSVGO) is
Rudi Heger GmbH, Hauptstr. 4, 83313 Siegsdorf, Germany, Tel .: 08662/7070, Fax: 08662/2711, E-Mail: service(at)rudiheger.eu.
The person responsible for the processing of personal data is the natural or legal person who, alone or in concert with others, decides on the purposes and means of processing personal data.
1.3 This website uses SSL encryption for security purposes and to protect the transmission of personal data and other confidential content (such as orders or requests to the person responsible). You can recognize an encrypted connection by the string "https: //" and the lock icon in your browser line.
2) Data collection when visiting our website / server log files
In the case of merely informative use of our website, ie if you do not register or otherwise provide us with information, we only collect data that your browser transmits to our server (so-called "server log files"). When you visit our website, we collect the following information that is technically necessary for us to display the website:
• Our visited website
• Date and time at the time of access
• Amount of data sent in bytes
• Source / reference from which page you came to our site
• Used browsers
• Used operating systems
• Used IP address (if necessary: in anonymous form)
The processing is carried out in accordance with Art. 6 para. 1 lit. f DSGVO based on our legitimate interest in improving the stability and functionality of our website. A transfer or other use of the data does not take place. However, we reserve the right to retrospectively check the server logfiles should concrete evidence point to unlawful use.
3) Cookies
In order to make the visit to our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted after the end of the browser session, ie after closing your browser (so-called session cookies). Other cookies remain on your device and allow us or our affiliate (third-party cookies) to recognize your browser on your next visit (persistent cookies). If cookies are set, they collect and process specific user information, such as browser and location data as well as IP address values, to an individual extent. Persistent cookies are automatically deleted after a specified period, which may differ depending on the cookie.
Some of the cookies are used to simplify the ordering process by storing settings (for example, remembering the contents of a virtual shopping cart for later visit to the website). If individual personal data are processed by individual cookies implemented by us, the processing is carried out in accordance with Art. 6 para. 1 lit. b DSGVO either for the execution of the contract or in accordance with Art. 6 para. 1 lit. f DSGVO for safeguarding our legitimate interests in the best possible functionality of the website as well as a customer-friendly and effective design of the page visit.
We may work with advertising partners to help us make our web site more interesting to you. For this purpose, in this case, when you visit our website, cookies from partner companies are stored on your hard disk (third-party cookies). When we cooperate with the aforementioned advertising partners, you will be informed individually and separately about the use of such cookies and the scope of the information collected in the following paragraphs.
Please note that you can set your browser so that you are informed about the setting of cookies and individually decide on their acceptance or can exclude the acceptance of cookies for specific cases or in general. Each browser differs in the way it manages the cookie settings. This is described in the Help menu of each browser, which explains how to change your cookie settings. These can be found for the respective browser under the following links:
Internet Explorer: http://windows.microsoft.com/en-US/windows-vista/Block-or-allow-cookies
Firefox: https://support.mozilla.org/en/kb/cookies-allow-and-dispose
Chrome: http://support.google.com/chrome/bin/answer.py?hl=en&hlrm=en&answer=95647
Safari: https://support.apple.com/kb/ph21411?locale=en_US
Opera: http://help.opera.com/Windows/10.20/en/cookies.html
Please note that if you do not accept cookies, the functionality of our website may be limited.
4) Contact
When contacting us (for example via contact form or e-mail), personal data is collected. Which data are collected in the case of a contact form can be seen from the respective contact form. These data are stored and used solely for the purpose of answering your request or for establishing contact and the associated technical administration. The legal basis for processing the data is our legitimate interest in answering your request in accordance with Art. 6 para. 1 lit. f DSGVO. If your contact is aimed at the conclusion of a contract, then additional legal basis for processing is Art. 6 para. 1 lit. b DSGVO. Your data will be deleted after final processing of your request, this is the case if it can be inferred from the circumstances that the matter in question is finally clarified and provided that no statutory storage requirements are in conflict.
5) Data processing when opening a customer account and for contract execution
According to Art. 6 para. 1 lit. b DSGVO, personal data will continue to be collected and processed if you provide it to us for the purpose of concluding a contract or opening a customer account. The data collected is shown in the respective input forms. A deletion of your customer account is possible at any time and can by a message to the o.g. Address of the responsible person. We store and use the data you have provided for the execution of the contract. After completion of the contract or deletion of your customer account, your data will be blocked with regard to tax and commercial retention periods and deleted after expiration of these periods, unless you have expressly consented to further use of your data or a legally permitted further use of data by our side which we will inform you accordingly below.
6) Use of your data for direct mail
6.1 Registration for our e-mail newsletter If you subscribe to our e-mail newsletter, we will send you regular information about our offers. Mandatory information for sending the newsletter is your e-mail address alone. The indication of further possible data is voluntary and will be used to address you personally. For sending the newsletter we use the so-called double opt-in procedure. This means that we will only send you an e-mail newsletter if you have explicitly confirmed to us that you agree to the sending of newsletters. We will then send you a confirmation e-mail asking you to confirm by clicking on a link that you wish to receive newsletters in the future. By activating the confirmation link, you give us your consent to the use of your personal data in accordance with Art. 6 para. 1 lit. a GDPR. When registering for the newsletter, we store your IP address entered by the Internet Service Provider (ISP) as well as the date and time of registration in order to be able to trace a possible misuse of your e-mail address at a later date. The data collected by us when registering for the newsletter will be used exclusively for promotional purposes by means of the newsletter. You can unsubscribe from the newsletter at any time using the provided link in the newsletter or by sending a message to Rudi Heger GmbH. After logoff your e-mail address will be immediately removed from our newsletter mailing list as far as you have expressly consented to further use of your data or we reserve a going beyond data use which is permitted by law and which we inform in this declaration.
6.2 Advertising by post We reserve based on our legitimate interest in personalized direct mail, your first and last name, mailing address and - if we have received this additional information as part of the contractual relationship between you - your title, academic degree, your birth year and your career, Branch or business name according to Art. 6 para. 1 lit. f DSGVO to store and for the receipt of interesting offers and information about our products by post. You can object to the storage and use of your data for this purpose at any time by a message to the person in charge.
7) Data processing for order processing
7.1 In order to process your order, we work together with the following service providers who support us wholly or partially in the execution of concluded contracts. Certain personal data will be transmitted to these service providers in accordance with the following information. The personal data collected by us will be passed on to the transport company commissioned with the delivery within the scope of the contract, insofar as this is necessary for the delivery of the goods. We will pass on your payment details to the commissioned bank as part of the processing of payments, if this is necessary for the processing of payments. If payment service providers are used, we will inform you explicitly below. The legal basis for the transfer of data is Art. 6 para. 1 lit. b DSGVO.
7.2 Disclosure of personal data to shipping service providers
- DHL
If the goods are delivered by the transport service provider DHL (Deutsche Post AG, Charles-de-Gaulle-Strasse 20, 53113 Bonn), we will provide your e-mail address in accordance with Art. 6 (1) lit. a DSGVO before delivery of the goods for the purpose of agreeing a delivery date or delivery notification to DHL, if you have given your explicit consent in the ordering process. Otherwise, we will provide for the purpose of service in accordance with Art. 6 para. 1 lit. b DSGVO only the name of the recipient and the delivery address to DHL. Passing on is only to the extent necessary for the delivery of goods. In this case, a prior agreement of the delivery date with DHL or the delivery announcement is not possible. The consent can be withdrawn at any time with effect for the future against the person named above or against the transport service provider DHL.
- UPS
If the delivery of the goods by the transport service UPS (United Parcel Service, Görlitzer Straße 1, 41460 Neuss), we will give your e-mail address in accordance with Art. 6 para. 1 lit. a DSGVO before delivery of the goods for the purpose of agreeing a delivery date or delivery notification to UPS, if you have given your explicit consent in the ordering process. Otherwise, we will provide for the purpose of service in accordance with Art. 6 para. 1 lit. b DSGVO only the name of the recipient and the delivery address to UPS. Passing on is only to the extent necessary for the delivery of goods. In this case, a prior agreement of the delivery date with UPS or the delivery announcement is not possible. The consent can be withdrawn at any time with effect for the future against the above designated person or against the transport service UPS.
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- GLS
If the delivery of the goods by the transport service provider GLS (General Logistics Systems, GLS Germany road 1-7, 36286 Neuenstein), we give your e-mail address in accordance with Art. 6 para. 1 lit. a DSGVO before delivery of the goods for the purpose of agreeing a delivery date or delivery notification to GLS, if you have given your explicit consent in the ordering process. Otherwise, we will provide for the purpose of service in accordance with Art. 6 para. 1 lit. b DSGVO only the name of the recipient and the delivery address to GLS. Passing on is only to the extent necessary for the delivery of goods. In this case, it is not possible to agree on the delivery date with GLS or the delivery announcement beforehand. The consent can be withdrawn at any time with effect for the future against the person named above or against the transport service provider GLS.
7.3 Use of payment service providers (payment service providers)
- PayPal
For payment via PayPal, credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" or "installment payment" via PayPal, we will transfer your payment data to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal"), further. The disclosure is made in accordance with Art. 6 para. 1 lit. b DSGVO and only insofar as this is necessary for the payment process. PayPal reserves itself for the payment methods credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" or "installment" via PayPal the execution of a credit check. If necessary, your payment data will be processed in accordance with Art. 6 para. 1 lit. f DSGVO on the basis of legitimate interest of PayPal in the determination of their solvency to credit bureaus passed. The result of the credit check on the statistical probability of default is used by PayPal for the purpose of deciding on the provision of the respective payment method. The credit information can contain probability values (so-called score values). Insofar as score values are included in the results of the credit rating, they are based on a scientifically recognized mathematical-statistical procedure. The calculation of score values includes, but is not limited to, address data. Further data protection information, among other things to the used credit reference agencies, please refer to the privacy policy of PayPal: https://www.paypal.com/de/webapps/mpp/ua/privacy-full You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may continue to be entitled to process your personal data, if this is necessary for the contractual payment.
- PAYONE (Credit Card payment) – German Payment Provider
If you pay by credit card , we will pass on your payment details as part of the payment process to PAYONE GmbH, Lyoner Strasse 9, 60528 Frankfurt am Main, VAT ID
DE185996311
, Amtsgericht Frankfurt
HRB 116860
. The disclosure is made in accordance with Art. 6 para. 1 lit. b DSGVO and only insofar as this is necessary for the payment process. PAYONE reserves the right to credit information for credit card payment methods. If necessary, your payment data will be processed in accordance with Art. 6 para. 1 lit. f DSGVO, based on the legitimate interest of PAYONE in disclosing its solvency to credit bureaus. The outcome of the credit check for statistical probability of default is used by PAYONE for the purpose of deciding on the provision of the respective payment method. The credit information can contain probability values (so-called score values). Insofar as score value are included in the results of the credit rating, they are based on a scientifically recognized mathematical-statistical procedure. The calculation of score value includes, but is not limited to, address data. Further data protection information, among other things on the used credit reference agencies, can be found in the privacy statement of PAYONE: https://www.payone.com/datenschutz/ You can object to this processing of your data at any time by sending a message to PAYONE. However, BS PAYONE may continue to be entitled to process your personal data if this is necessary for the contractual payment process.
8) Use of Social Media: Videos
Using Youtube videos
This site uses Youtube Embedding feature to display and play videos from "Youtube", which belongs to Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google").
Here, the extended privacy mode is used, which according to the provider information storage of user information only when playing the video in motion. When the playback of embedded Youtube videos starts, the provider "Youtube" uses cookies to gather information about user behaviour. According to "Youtube" hints, these are used, among other things, to capture video statistics, improve user-friendliness and prevent abusive practices. When you're logged in to Google, your data will be directly associated with your account when you click on a video. If you do not wish to be associated with your profile on YouTube, you must log out before activating the button. Google stores your data (even for non-logged-in users) as usage profiles and evaluates them. According to Art. 6 (1) (f) GDPR, such an evaluation is based on the legitimate interests of Google in the display of personalized advertising, market research and / or tailor-made design of its website.You have a right to object to the creation of these User Profiles, and you must comply with YouTube to exercise them.
Regardless of any playback of the embedded video, every time you visit this website, it will connect to the Google Network "DoubleClick", which may trigger further data processing without our having any influence.
US-based Google LLC is certified to the US Privacy Shield, which ensures compliance with the level of data protection in the EU.
For more information on data protection at "YouTube", please see the provider's privacy policy at: https://www.google.com/intl/en/policies/privacy
Use of social plugins from Facebook, Google, Instagram
Our website uses social plugins ("plugins") from social networks. When you visit a page of our website that contains such a plugin, your browser connects directly to the servers of Facebook, Google or Instagram. The content of the plugin is transmitted by the respective provider directly to your browser and integrated into the page. By integrating the plugins, the providers receive the information that your browser has accessed the corresponding page of our website, even if you do not have a profile or are currently not logged in. This information (including your IP address) is transmitted by your browser directly to a server of the respective provider (possibly in the USA) and stored there. If you are logged in to one of the services, the providers can directly assign the visit to our website to your profile in the respective social network. If you interact with the plugins, for example by clicking the "Like" or the "Share" button, the corresponding information is also transmitted directly to a server of the provider and stored there. The information will also be posted on the social network and displayed there to your contacts. This serves to safeguard our legitimate interests, which predominate in the context of a weighing up of interests, in the optimal marketing of our offer in accordance with Art. 6 (1) sentence 1 DSGVO. Purpose and extent of the data collection and the further processing and use of the data by the provider as well as a contact option and your related rights and settings options for the protection of your privacy, please refer to the privacy policy of the provider. http://www.facebook.com/policy.php http://www.google.com/intl/de/+/policy/+1button.html https://help.instagram.com/155833707900388
If you do not want the social networks to assign the data collected via our website directly to your profile in the respective service, you must log out of the corresponding service before you visit our website. You can completely prevent the loading of plugins even with add-ons for your browser, eg. For example, with the script blocker "NoScript" (http://noscript.net/).
9) Online Marketing
Use of Google AdWords
Conversion Tracking
This website uses the Google AdWords online advertising program and, as part of Google AdWords, Google LLC conversion tracking, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google"). We use the offer of Google Adwords, with the help of means of advertising (so-called Google Adwords) on external web pages on ours
To draw attention to offers. In relation to the data of the advertising campaigns, we can determine how successful the individual advertising measures are. We are interested in showing you advertisements that are of interest to you, to make our website more interesting to you and to achieve a fair calculation of advertising costs.
The conversion tracking cookie is set when a user clicks on a Google-served AdWords ad. Cookies are small text files that are stored on your computer system. These cookies usually lose their validity after 30 days and are not used for personal identification. If the user visits certain pages on this website and the cookie has not expired yet, Google and we may recognize that the user has clicked on the ad and has been redirected to this page. Each Google AdWords customer receives a different cookie. Cookies can not be tracked through the websites of advertisers. The information gathered using the conversion cookie is used to generate conversion statistics for AdWords advertisers who have opted for conversion tracking. Customers are told the total number of users who clicked on their ad and were redirected to a conversion tracking tag page. However, they do not receive any information that personally identifies users. The used IP address will be anonymized. If you do not want to participate in tracking, you can block this usage by disabling the Google Conversion Tracking cookie through its Internet browser under User Preferences. You will not be included in the conversion tracking statistics. We use Google Adwords based on our legitimate interest in a targeted advertising gem. Art. 6 para. 1 lit. f DSGVO.
US-based Google LLC is certified to the US Privacy Shield, which ensures compliance with the level of data protection in the EU.
For more information about Google's privacy policy, visit the following Internet address: http://www.google.com/policies/privacy/
You can permanently deactivate cookie cookies by blocking them by setting your browser software accordingly or by downloading and installing the browser plug-in available under the following link: http://www.google.com/settings/ads/plugin?hl=de
Please note that certain functions of this website may not be used or can only be used to a limited extent if you have deactivated the use of cookies.
9.1 Use of Cloudflare Turnstile
We use Cloudflare Turnstile (“Turnstile”) on this website. The provider is Cloudflare Inc., 101 Townsend St., San Francisco, CA 94107, USA (hereinafter “Cloudflare”).
Turnstile aims to verify whether data entry on this website (e.g. in a contact form) is done by a human or by an automated program. To do this, Turnstile analyzes the behavior of the website visitor based on various characteristics.
This analysis starts automatically as soon as the website visitor enters a website with activated Turnstile. For the analysis, Turnstile evaluates various information (e.g. IP address, how long the website visitor spends on the website or mouse movements made by the user). The data collected during the analysis is forwarded to Cloudflare.
The storage and analysis of the data takes place on the basis of Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in protecting its web offerings from abusive automated spying and from SPAM. If a corresponding consent was requested, the processing takes place exclusively on the basis of Art. 6 Para. 1 lit. a DSGVO and § 25 Para B. device fingerprinting) within the meaning of the TTDSG. The consent can be revoked at any time.
Data processing is based on standard contractual clauses, which you can find here: https://www.cloudflare.com/cloudflare-customer-scc/.
For more information about Cloudflare Turnstile, see the privacy policy at https://www.cloudflare.com/cloudflare-customer-dpa/.
10) Web analysis service
This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.
However, if IP anonymization is activated on this website, your IP address will be shortened by Google beforehand within member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator.
The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google information. You can prevent the storage of cookies by a corresponding setting of your browser software; however, we point out that in this case you may not be able to use all the functions of this website in full. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by downloading the browser plug-in available under the following link and install: http://tools.google.com/dlpage/gaoptout?hl=en
As an alternative to the browser plug-in or within browsers on mobile devices, please click on the following link to set an opt-out cookie, which will prevent Google Analytics from entering this website in the future (this opt-out cookie only works in this browser and only for this domain, delete your cookies in this browser, you must click this link again):
Disable Google Analytics
It should be noted that our website uses Google Analytics with the extension "_anonymizeIp ()" and therefore IP addresses are processed only shortened, in order to exclude a direct hypersensitiveness.
11) Retargeting / Re-marketing / Referral Advertising
This website uses Google Inc. retargeting technology ("Google"). This makes it possible to specifically target visitors to our websites with personalized, interest-based advertising that has already taken an interest in our shop and our products. The display of the advertising material is based on a cookie-based analysis of the previous user behaviour, but no personal data is stored. In the case of retargeting technology, a cookie is stored on your computer or mobile device in order to collect anonymised data about your interests and to adapt the advertising individually to the stored information. These cookies are small text files that are stored on your computer or mobile device. This will give you advertising that most likely matches your product and information interests. You can permanently opt out of setting cookie cookies by downloading and installing the browser plug-in available at the following link:
https://www.google.com/settings/ads/onweb/
Further information and the privacy policy regarding advertising and Google can be viewed here:
http://www.google.com/policies/technologies/ads/
12) Rights of the person concerned
12.1 The applicable data protection law grants you comprehensive data protection rights (information and intervention rights) to the person responsible regarding the processing of your personal data, which we inform you about below:
If the legal prerequisites are met, they are entitled to the following rights under Art. 15 to 20 DSGVO: Right to information, to correction, to cancellation, to limitation of processing, to data portability. Furthermore, according to Art. 21 (1) GDPR, you are entitled to a right of objection to the processing based on Art. 6 (1) of the GDPR and to processing for the purpose of direct mail. Contact us on request.
The contact details can be found at the beginning of this explanation.
12.2 Right of objection
If we process your personal data as part of a balance of interests due to our predominant legitimate interest, you have the right at any time, for reasons that arise from your particular situation, to object to this processing with effect for the future. If you exercise your right of objection, we will stop the processing of the data concerned. Further processing is reserved, however, if we have compelling, legitimate reasons that can demonstrate the processing that outweighs your interests, fundamental rights and fundamental freedoms, or if processing serves the assertion, exercise or defence of legal claims. If your personal data are processed by us in order to operate direct mail, you have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising. You can insert the contradiction as described above.
If you exercise your right of objection, we will stop the processing of the relevant data for direct marketing purposes.
13) Duration of storage of personal data
The duration of the storage of personal data is based on the respective legal retention period (eg commercial and tax retention periods). After the deadline, the corresponding data are routinely deleted, if they are no longer required for contract fulfilment or contract initiation and / or on our part no legitimate interest in the re-storage persists.
Rudi Heger GmbH - last update: 26.04.2023
Liability for content
The contents of our pages were created with great care. For the accuracy, completeness and timeliness of the contents, however, we can not guarantee. As a service provider we are responsible according to § 7 Abs.1 TMG for own contents on these sides according to the general laws. According to §§ 8 to 10 TMG, however, we as a service provider are not obligated to monitor transmitted or stored third-party information or to investigate circumstances that indicate an illegal activity. Obligations to remove or block the use of information under general law remain unaffected. However, liability in this regard is only possible from the moment of knowledge of a specific infringement. Upon notification of appropriate violations, we will remove this content immediately.
Liability for links
Our offer contains links to external websites of third parties on whose contents we have no influence. Therefore we can not assume any liability for these external contents. The content of the linked pages is always the responsibility of the respective provider or operator of the pages. The linked pages were checked for possible legal violations at the time of linking. Illegal content was not recognizable at the time of linking. However, a permanent content control of the linked pages is not reasonable without concrete evidence of a violation of law. Upon notification of violations, we will remove such links immediately.
Copyright
The content and works on these pages created by the site operators are subject to German copyright law. The duplication, processing, distribution and any kind of exploitation outside the limits of copyright require the written consent of the respective author or creator. As far as the contents on this side were not created by the operator, the copyrights of third parties are considered. In particular, third-party content is identified in the imprint. Should you still be aware of a copyright infringement, we ask for a note. Upon notification of violations, we will remove such content immediately.